Privacy Policy

Welcome to Xtream IPTV. Our focus is on ensuring the security of your personal data and respecting your privacy rights. If you have any questions or concerns about our policies or practices concerning your personal information, please contact our support team.

1. Data We Collect

We gather personal details that you willingly share with us when you sign up for our IPTV service, show interest in learning about us or our offerings, or reach out to us in any way.

We gather the following personal information from you:

• Contact Information: Your email address is required for account creation.
• Payment Data: When you make purchases, we gather the essential data to facilitate your payment, including your payment method number (for instance, a credit card number). Our payment processor retains all payment information, and we recommend you check its privacy policies.
• Device and Connection Information: When you use our service, we gather your IP address along with device details (like device type and operating system). This information is crucial for providing services and ensuring security.

2. How We Use Your Data

We utilize the data we gather or obtain:

• To provide and manage your account. We utilize your information to set up your account and maintain functionality.
• To process transactions. We utilize your data to generate billing for our services rendered.
• To send administrative information. Your email might be utilized to provide updates regarding your account, modifications to services, and policy changes.
• To protect our Services. We utilize IP addresses and device data to enhance security, including blocking unauthorized access and reducing DDoS threats.

3. Legal Bases for Processing

We manage your data based on the following legal reasons:

• Consent: We can handle your data when you provide explicit consent for us to utilize your personal information for a designated purpose.
• Legitimate Interests: Your data may be utilized when it is necessary for our legitimate business objectives, including service provision and preventing fraudulent activities.
• Performance of a Contract: In instances where we have established a contractual agreement with you, we may utilize your personal data to meet our contractual obligations.

4. Data Retention

Your personal data will be retained solely for the duration needed to fulfill the objectives outlined in this privacy policy, unless a more extended retention period is mandated or allowed by law, such as for tax, accounting, or other legal obligations.

5. Cookies & Tracking Technologies

We might utilize cookies and other tracking technologies to retrieve or save information. These are mainly essential cookies necessary for the website and client area to function properly. We do not employ intrusive tracking cookies for advertising needs.

6. Third-Party Services

Your information may be disclosed to third-party vendors, service providers, or representatives who execute tasks for us or on our behalf and need access to this data to complete their responsibilities. Examples include:

• Payment Gateways: For secure payment processing purposes.
• Analytics Providers: To enhance our service, we use tools like Google Analytics. The data we gather is typically aggregated and anonymized.

7. Data Security

We have established suitable technical and organizational safeguards aimed at ensuring the protection of any personal data we handle. Nevertheless, please keep in mind that we cannot ensure absolute security on the internet.

8. Your Data Protection Rights

Your rights concerning personal data may vary based on your geographical location.

• The right to access – You are entitled to ask for copies of your personal data.
• The right to rectification – You are entitled to ask us to amend any details you think are incorrect.
• The right to erasure – You are entitled to ask for the deletion of your personal information under specific circumstances.
• The right to opt-out – At any moment, you have the option to unsubscribe from our marketing communications.

To utilize these rights, kindly contact our support team.

9. Children™s Privacy

Our services are not designed for individuals younger than 18 years old. We do not intentionally gather personal data from anyone under the age of 18.

10. Contact Us

Should you have questions or comments concerning this policy, please contact our support team.